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These terms of service (“Terms”) govern the purchasing entity’s (“Customer”, "your" and “you”) access to and use of certain Services of Aply Limited (company number 7044021) (“APLYiD”, “we”, “our”, or “us”). The particular Service(s) which we will make available to you will be specified in the ordering document that is signed by you and us and which references these Terms (“Order Form”). Each Order Form is subject to, and governed by, these Terms. Together, these Terms and the applicable Order Form constitutes the entire “Agreement”. The Agreement is entered into between APLYiD and the Customer with effect from the Effective Date stated in the Order Form.
1.1
In the Agreement, unless the context requires otherwise:
Affiliate means any entity that controls, is controlled by, or is under common control with, a party;
AML Legislation means any applicable anti-money laundering legislation, regulations and industry guidance, including the New Zealand Anti-Money Laundering and Countering Financing of Terrorism Act 2009 and associated regulations and the Amended Identity Verification Code of Practice 2013, in each case as may be amended or replaced from time to time;
APLYiD Marks means our name, logos and other trade marks that are displayed on the Services;
Applicant means a person (whether a customer, prospective customer, or otherwise) whose identity you wish to verify using the SaaS Services;
Applicant Data means any data (including Personal Information) collected by you from, or provided directly to us by, an Applicant for the purpose of verifying their identity via the SaaS Services;
Authorised User means any Affiliate (only where permitted under clause 3.2), employee, officer or agent of yours who you authorise to access and use the SaaS Services or Documentation in accordance with the Agreement;
Business Day means a day other than a Saturday, Sunday or public holiday in Auckland, New Zealand;
Confidential Information means any information (in whatever form) about or belonging to a party that:
(a) is by its nature confidential;
(b) the other party knows or should know is confidential; or
(c) is expressly identified as confidential,
and is disclosed to, or obtained by, the other party in connection with the Agreement;
Customised Application means an onboarding web form, EIDV application or other Service provided by us that is customised to include Your Branding (and any other content specified by you), in accordance with clause 9.5;
Database means the database of a Data Source that we use to retrieve data from, or confirm data with, for the purpose of providing the Services;
Data Protection Legislation means all applicable laws and regulations relating to data protection and privacy in any jurisdiction in which our or your obligations are performed or data is being processed, stored or used in connection with the Agreement;
Data Source means a supplier to us of data that is used for providing the Services;
Documentation means the documentation (if any) made available to you by us, which sets out a description of, and the user instructions for, the SaaS Services;
Effective Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the date the Agreement is signed by both parties;
EIDV means electronic identity verification;
EIDV Report means the report that is generated and made available to you when you use the SaaS Services;
Fees means the fees payable by you for the Services, as set out in the Order Form or as otherwise agreed between the parties in writing;
Go-Live Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the Effective Date;
Good Industry Practice means exercising the skill, diligence and care expected of a skilled and experienced person in the same or similar circumstances;
Intellectual Property Rights means any patent, trade mark, service mark, copyright, moral right, right in a design, right in databases or other sui generis right, know-how and any other intellectual property rights, whether registered, in the course of being registered or unregistered and any analogous rights worldwide;
Initial Subscription Term means (a) the period specified as such in the Order Form; or (b) if no period is specified in the Order Form, 12 months from the Go-Live Date;
Other Application means a software application owned or developed by you or a third party that interoperates with the SaaS Services;
Permitted Purpose means to verify the identity of an Applicant, solely for your own internal use in a commercial capacity and to the extent necessary to:
(a) satisfy your identity verification or other obligations under applicable law;
(b) prevent fraud as related to, or misuse of, your own goods and services; or
(c) improve the safety or security of your business, operations and services;
Personal Information means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, including by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
Privacy Policy means our privacy policy located at https://www.aplyid.com/privacy-policy;
Professional Services means the services (if any) identified as such and described in the Order Form;
Renewal Term has the meaning given in clause 2.2;
SaaS Services means the services, applications, tools (including Customised Applications) and data we make available to you on a software-as-a-service basis, as described in more detail in the Order Form;
Services means any services we provide to you under the Agreement and includes the SaaS Services, Professional Services, Support Services and Third Party Services;
Support Services means the services (if any) identified as such and described in the Order Form;
Third Party Services has the meaning given in clause 15.1;
Transaction means, for the purposes of calculating the Fees, a single request initiated via, or unit of, the SaaS Services (as may be further described in Schedule 1);
Virus means any thing or device (including any software, code, file or program) which may prevent, impair or otherwise adversely affect (a) the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; (b) access to or the operation of any program or data, including the reliability of any program or data; or (c) the user experience, in each case including worms, trojan horses, viruses and other similar things or devices;
Website means our website at www.aplyid.com, or any other URL address for our website that we notify you of;
Your Branding means your name, trade mark registrations and applications and other marks and logos (if any) that you make available to us to incorporate into a Customised Application;
Your Data means any data (including Personal Information) provided to us by you or your Authorised Users for the purpose of using, or facilitating use of, the Services. Your Data includes Applicant Data.
1.2
In the Agreement, unless the context requires otherwise:
1.3
If there is a conflict between any terms of the Agreement, the following order of priority will apply to resolve the conflict (unless the Agreement explicitly says otherwise):
2.1
The Agreement will commence on the Effective Date and will continue for the Initial Subscription Term unless terminated earlier in accordance with its terms.
2.2
The Agreement will automatically renew for further periods equivalent to the Initial Subscription Term (each a “Renewal Term”) upon expiry of the Initial Subscription Term or relevant Renewal Term, unless either party gives written notice to the other party, no less than 60 days before the end of the Initial Subscription Term or relevant Renewal Term, to terminate the Agreement at the end of the Initial Subscription Term or relevant Renewal Term.
3.1
We grant you a non-exclusive, non-transferable right to access and use the SaaS Services and the relevant Documentation during the term of this Agreement solely for the Permitted Purpose.
3.2
We may extend the licence in clause 3.1 to one or more of your Affiliates, only to the extent this is expressly agreed in the Order Form.
3.3
Without limiting any of your other obligations under this Agreement:
3.4
You acknowledge that we regularly upgrade and update the SaaS Services. We will provide you with reasonable notice of any such changes if we consider this is necessary. You agree to be responsible for the costs of implementing any upgrades required in your technology environment to ensure that you can access the upgraded or updated SaaS Services.
3.5
You will:
3.6
You will not access, store, distribute or transmit any Viruses, and we can, without liability and without limiting our other rights and remedies, disable your (and your Authorised Users’) access to the SaaS Services if you are in breach of this clause.
3.7
You will not:
3.8
You will use all reasonable efforts to prevent any unauthorised access to, or use of, the Services or Documentation and promptly notify us of any such access or use
4.1
The SaaS Services may include functionality or features which use or integrate with Other Applications, as may be specified in the Order Form. To use such functionality or features, you may need to obtain access to Other Applications from their providers, and to grant us access to your account(s) on those Other Applications. We cannot guarantee the continued availability of Other Applications (or the functionality or features which utilise them) and we can stop providing them at any time without liability to you.
4.2
You must:
4.3
Any use by you of Other Applications, and any exchange of data between you and the provider of any Other Application is a matter solely between you and the applicable provider and we do not have any liability for, or warrant or support, Other Applications or their providers.
5.1
We will:
6.1
If you, or any Authorised User or Applicant, provide us with Personal Information, then our Privacy Policy applies. The Privacy Policy forms part of the Agreement.
6.2
You agree that you have sole responsibility for: (a) the legality, reliability, integrity, accuracy and quality of Your Data and (b) how you obtain Your Data.
6.3
Each of us will take appropriate technical, physical and organisational measures and safeguards against unauthorised or unlawful processing of Your Data or its accidental loss, destruction or damage and we will, as part of these measures, use reasonable efforts to back-up Your Data. You agree that if there is any loss or damage to Your Data, your sole and exclusive remedy will be for us to use all reasonable efforts to restore such lost or damaged data from the latest back-up of Your Data maintained by us. We will not be responsible for any loss, destruction, alteration or disclosure of Your Data caused by any third party or your failure to comply with this clause 6.3.
6.4
You agree, and will procure that your Authorised Users agree, that we can store, process and use Your Data for the purpose of:
6.5
We may share Your Data with third parties (including Data Sources and providers of Third Party Services) to perform services on our behalf. Some of these third parties may be located outside New Zealand. We will ensure that they agree to use Personal Information only as required to perform their functions (and not for any other purpose), and to process the Personal Information in accordance with Data Protection Legislation.
6.6
Except to the extent we have obtained direct authorisation from an Applicant to process their Personal Information, you are solely responsible for obtaining from Applicants all necessary consents with respect to Applicant Data. Those consents must comply with all applicable Data Protection Legislation and be sufficient to authorise us to perform the Services in accordance with the Agreement. You warrant that you will obtain all necessary consents from each Applicant prior to using the Services in relation to that Applicant.
6.7
You must keep a record of all consents referred to in clause 6.6 above and, within 5 Business Days of a request by us, provide us with a copy of such consents. You agree that we may share evidence of such consents with a Data Source
6.8
Our rights under clauses 6.4, 6.5, 6.6 and 6.7 apply notwithstanding any other terms of, and survive termination or expiry of, the Agreement.
6.9
We may from time to time require you to use specific consent wording for the purposes of clause 6.6 and withhold access to one or more Databases until we are satisfied that you are using such specific wording.
6.10
If an Applicant does not consent to having their identity verified by us (or withdraws their prior consent), then we are not obligated to perform any Services in respect of that Applicant and you are solely responsible for providing an alternative means of verification for that Applicant.
6.11
You agree that we can allow any Other Application and its provider to access Your Data as required for the interoperation or integration of that Other Application with the SaaS Services. We are not responsible for any disclosure, modification or loss of Your Data caused by any Other Application or its provider.
6.12
You agree that:
7.1
You will:
8.1
You will pay the Fees to us in accordance with this clause 8, except to the extent otherwise agreed by us in writing.
8.2
Unless otherwise specified in Schedule 1, any fixed Fees will be payable in advance and all other Fees will be payable in arrears.
8.3
On or about the first day of each month, we will issue a valid tax invoice to you for:
Unless otherwise specified by us, each invoice will be payable by the 20th of the month in which the invoice is sent. Payment details will be specified on the invoice.
8.4
If you fail to pay any invoice then without affecting any of our other rights and remedies:
8.5
All amounts referred to in the Agreement are stated in New Zealand Dollars and are exclusive of GST or other value added tax (if any).
8.6
You are responsible for paying all taxes associated with your purchases under the Agreement (other than taxes assessed against us based on our income). If you are required by law to deduct or withhold taxes or charges from the amounts due to us under the Agreement, you will ensure that the amount due to us is increased so that the payment actually made to us equals the amount due to us as if no such taxes or charges had been imposed.
8.7
After the Initial Subscription Term, we may change the Fees at any time by giving you at least 30 days’ prior written notice, provided that we will not increase the Fees more than once in any Renewal Term. If you do not agree to the change in Fees you may terminate the Agreement by giving us at least 15 days’ prior written notice.
9.1
You agree that we or our licensors own all Intellectual Property Rights in the:
together with all modifications, enhancements and other developments (whether or not recommended or suggested by you). Except as expressly provided in the Agreement, you are not granted any Intellectual Property Rights, or any other rights or licences, in respect of the SaaS Services, EIDV Reports, Website, Documentation or APLYiD marks.
9.2
We grant you a non-exclusive, non-transferable right to download and use the EIDV Reports solely for your own use for the Permitted Purpose. You must not share or make available any EIDV Report to any third party except the Applicant to which the EIDV Report relates.
9.3
We confirm that we have all the rights in relation to the Services, Website and Documentation that are necessary to grant all the rights we purport to grant under the Agreement.
9.4
We agree that you own, or are authorised to process, Your Data. You grant to us a non-exclusive right to use Your Data (including to provide Your Data to a Data Source for processing in accordance with the Agreement) to perform our obligations and exercise our rights under the Agreement.
9.5
Where the SaaS Services include a Customised Application:
9.6
You grant us a non-exclusive right to use Your Branding on the Website and our marketing materials to identify you as a customer of APLYiD in accordance with any reasonable guidelines set by you from time to time
10.1
Each party (the “Recipient”) must:
10.2
The obligations of confidentiality in clause 10.1 will not apply to information that:
10.3
Each party will on demand and, in any event, on termination of the Agreement, deliver to the other party all Confidential Information supplied by or obtained from the other party pursuant to the Agreement.
10.4
Notwithstanding any other provisions of this clause 10, we can mention or refer to your name, and identify you as a customer of ours, in any publicity or marketing collateral (including any case studies) and you grant us a continuing right to use your name and logo for such purposes, including after termination of the Agreement.
10.5
This clause 10 will survive termination of the Agreement.
11.1
Each party warrants that it has the power and authority to enter into and perform its obligations under the Agreement.
11.2
We warrant that the SaaS Services:
11.3
If we are in breach of either warranty in clause 11.2 above, we will, at our option, either:
If neither of the options in paragraphs (a) or (b) is commercially feasible, either party may terminate the Agreement by giving written notice to the other party, in which case we will refund to you all Fees pre-paid to us for unused Services. Such correction or substitution constitutes your sole and exclusive remedy for any breach of the warranty in clause 11.2(a).
11.4
We will not be liable for a breach of either warranty in clause 11.2 to the extent any non-conformance or infringement is caused by:
11.5
Except as expressly set out in the Agreement, we do not warrant:
11.6
You agree that:
11.7
Except as expressly set out in the Agreement and warranties, conditions, rights or guarantees implied by relevant legislation, including the Australian Competition and Consumer Act 2010 (Cth), the exclusion of which from an agreement would contravene a statute or cause part or all of this clause to be void (“Non-excludable Rights”), the Services, Website and Documentation are provided on an “as is” basis.
11.8
You agree to pay us, on demand, the full amount of any costs, losses, expenses and damages we and our Affiliates incur:
11.9
Except for: (i) your liability under clause 11.8; (ii) a breach by either party of its confidentiality obligations (which is subject to the separate limitation in clause 11.10 below); (iii) a party’s liability for fraud or willful misconduct or breach of any Non-excludable Rights; or (iv) an infringement by either party of the other’s Intellectual Property Rights:
11.10
Each party’s total liability in respect of a breach by that party of its confidentiality obligations under the Agreement will not exceed in aggregate an amount equal to 5 times the Fees actually paid by you in the 12 months immediately prior to the first event giving rise to the breach.
11.11
You agree that no Authorised User can make a claim in relation to the Agreement, provided that where any Authorised User incurs any loss or damage which, if incurred by you, would be recoverable from us, then you can make a claim in relation to such loss or damage on the Authorised User’s behalf.
11.12
For breach of any Non-excludable Rights (other than where by law liability for breach of Non-excludable Rights cannot be limited), our liability is limited, at our option to, where the breach relates to goods, repairing or replacing those goods, or paying the cost to have those goods repaired or replaced, and where the breach relates to services, supplying those services again, or paying the cost to have those services supplied again.
12.1
If you register for a free trial on the Website, we will make some or all of the SaaS Services available to you on a trial basis and free of charge (“Free Services”) until the earlier of: (a) the end of the free trial period for which you registered to use the Free Services; and (b) the start date of any Services you have purchased under an executed Order Form. Free Services are provided on an as is basis, and, despite any other provision in these Terms, all liability, conditions, warranties and guarantees in relation to the Free Services (whether express or implied) are excluded by us to the maximum extent permitted by law. Nothing in these Terms requires: (c) you, on termination of the Free Services, to acquire the right to access and use any Service on a paid basis; or (d) us, on termination of the Free Services, to provide you with access and use of any Service, in each case unless you purchase the right to access and use Services under an Order Form. Except as set out in this clause 12.1, these Terms apply to your access and use of the Free Services.
13.1
Unless otherwise agreed in the Order Form:
13.2
Either party can terminate the Agreement immediately at any time on notice to the other party if the other party:
If we terminate the Agreement under this clause 13.2 or you terminate the Agreement under clause 13.1 you will not be entitled to any refund of the Fees and any Fees owed to us under the Agreement will become immediately due and payable.
13.3
Either party can terminate the Agreement if any other agreement between the parties (the “Linked Agreement”) has been terminated in accordance with the terms of the Linked Agreement, and the termination of the Linked Agreement has a material adverse impact on either party’s ability to perform the Agreement. Except where the Linked Agreement is terminated for your breach, we will pay to you a pro-rated refund of any pre-paid fixed Fees.
13.4
On termination or expiry of the Agreement for any reason:
13.5
Termination of this Agreement will not affect the provisions of this Agreement which are intended to continue, or should reasonably continue, after termination (whether expressly stated or not).
14.1
We can sub-contract any of our obligations under the Agreement without your consent.
14.2
If we use a sub-contractor, we are not relieved of any of our liabilities or obligations under the Agreement.
15.1
We may make available to you, or facilitate your purchase of, the services of a third party who has authorised us to sell or make available to you such services (“Third Party Services”).
15.2
Where the Services include any Third Party Service(s), you agree:
16.1
If a dispute occurs relating to the Agreement (“Dispute”), a party may not commence any legal proceedings relating to the Dispute unless it has complied with this clause, except where the party seeks urgent interlocutory relief.
16.2
A party claiming the Dispute has arisen must give written notice to the other party specifying the nature of the Dispute.
16.3
On receipt of that notice, the parties will use all reasonable efforts to resolve the Dispute by discussion, consultation, negotiation or other informal means.
16.4
If the Dispute is not resolved within 15 Business Days of the notice being given pursuant to clause 16.2 (or within any further period agreed in writing by the parties), either party may commence court proceedings.
17.1
Neither party will have any liability under the Agreement for any delay or failure to perform its obligations if the delay or failure is caused by any event beyond that party’s reasonable control and the delay or failure could not have been prevented by following Good Industry Practice (“Unavoidable Event”). If an Unavoidable Event happens, the affected party must promptly give written notice of the facts and circumstances of the Unavoidable Event to the other party and use its best efforts to mitigate any effects.
18.1
The Agreement constitutes the entire agreement between you and us about its subject matter and The Agreement constitutes the entire agreement between you and us about its subject matter and replaces any previous understandings or agreements about that subject matter. The parties acknowledge that the Agreement comprises only the applicable Order Form and these Terms (including any other document expressly incorporated by reference in the applicable Order Form or these Terms). Each party acknowledges that in entering into this Agreement it has not relied on any oral or written statements, collateral or other warranties, assurances, undertakings, or representations that were made by or on behalf of the other party in relation to the subject matter of this Agreement at any time before its signature (together, "Pre-Contractual Statements"), other than those that are set out expressly in this Agreement. To the extent permitted by law, each party waives all rights and remedies which might otherwise be available to it in relation to Pre-Contractual Statements. For the avoidance of doubt, any additional, conflicting or inconsistent terms (whether contained in requests for proposal, sales presentations, purchase orders or any other document) are expressly excluded, and neither party will be entitled to rely on, or have any remedies in respect of, any statement or representation that is not set out in the Agreement.
18.2
The Agreement may not be amended or varied except by agreement in writing signed by the parties.
18.3
The Agreement will not be deemed to create a partnership, joint venture or (other than where expressly agreed otherwise) agency relationship of any kind between the parties.
18.4
If any part or provision of the Agreement is judged invalid or unenforceable in a jurisdiction it is severed for that jurisdiction and the remainder of the Agreement will continue to operate.
18.5
A provision or a right under the Agreement may not be waived except in writing signed by the party granting the waiver.
18.6
A party can exercise a right, power or remedy under the Agreement at its discretion, and separately or concurrently with another right, power or remedy. A single or partial exercise of a right, power or remedy by a party under the Agreement does not prevent a further exercise of that (or any other) right, power or remedy.
18.7
You will not assign, transfer or otherwise deal with the Agreement, or any of your rights or obligations under the Agreement, whether in whole or in part, without our prior written consent.
18.8
Notices and other communications under the Agreement are to be given in writing by email, personal delivery or by post and must be:
18.9
A notice or communication in relation to the Agreement will be deemed to be received:
18.10
The Agreement may be executed in any number of counterparts (including any scanned PDF counterpart), each of which will be deemed an original, but all of which together will constitute the same instrument. No counterpart will be effective until each party has executed at least one counterpart.
18.11
The Agreement (including any dispute or claim relating to non-contractual obligations) will be governed by and interpreted in accordance with the laws of New Zealand. If you wish to bring any claim or other action against us in connection with the Agreement then you must bring that claim or other action against us in New Zealand.
These terms of service (“Terms”) govern the purchasing entity’s (“Customer”, "your" and “you”) access to and use of certain Services of Aply Limited (company number 7044021) (“APLYiD”, “we”, “our”, or “us”). The particular Service(s) which we will make available to you will be specified in the ordering document that is signed by you and us and which references these Terms (“Order Form”). Each Order Form is subject to, and governed by, these Terms. Together, these Terms and the applicable Order Form constitutes the entire “Agreement”. The Agreement is entered into between APLYiD and the Customer with effect from the Effective Date stated in the Order Form.
1.1
In the Agreement, unless the context requires otherwise:
Affiliate means any entity that controls, is controlled by, or is under common control with, a party;
AML Legislation means any applicable anti-money laundering legislation, regulations and industry guidance, including the Australian Anti-Money Laundering and Countering Financing of Terrorism Act 2006 (Cth) and associated rules and regulations, in each case as may be amended or replaced from time to time;
APLYiD Marks means our name, logos and other trade marks that are displayed on the Services;
Applicant means a person (whether a customer, prospective customer, or otherwise) whose identity you wish to verify using the SaaS Services;
Applicant Data means any data (including Personal Information) collected by you from, or provided directly to us by, an Applicant for the purpose of verifying their identity via the SaaS Services;
Authorised User means any Affiliate (only where permitted under clause 3.2), employee, officer or agent of yours who you authorise to access and use the SaaS Services or Documentation in accordance with the Agreement;
Business Day means a day other than a Saturday, Sunday or public holiday in Sydney, Australia;
Confidential Information means any information (in whatever form) about or belonging to a party that:
(a) is by its nature confidential;
(b) the other party knows or should know is confidential; or
(c) is expressly identified as confidential,
and is disclosed to, or obtained by, the other party in connection with the Agreement;
Customised Application means an onboarding web form, EIDV application or other Service provided by us that is customised to include Your Branding (and any other content specified by you), in accordance with clause 9.5;
Database means the database of a Data Source that we use to retrieve data from, or confirm data with, for the purpose of providing the Services;
Data Protection Legislation means all applicable laws and regulations relating to data protection and privacy in any jurisdiction in which our or your obligations are performed or data is being processed, stored or used in connection with the Agreement;
Data Source means a supplier to us of data that is used for providing the Services;
Documentation means the documentation (if any) made available to you by us, which sets out a description of, and the user instructions for, the SaaS Services;
Effective Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the date the Agreement is signed by both parties;
EIDV means electronic identity verification;
EIDV Report means the report that is generated and made available to you when you use the SaaS Services;
Fees means the fees payable by you for the Services, as set out in the Order Form or as otherwise agreed between the parties in writing;
Go-Live Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the Effective Date;
Good Industry Practice means exercising the skill, diligence and care expected of a skilled and experienced person in the same or similar circumstances;
Intellectual Property Rights means any patent, trade mark, service mark, copyright, moral right, right in a design, right in databases or other sui generis right, know-how and any other intellectual property rights, whether registered, in the course of being registered or unregistered and any analogous rights worldwide;
Initial Subscription Term means (a) the period specified as such in the Order Form; or (b) if no period is specified in the Order Form, 12 months from the Go-Live Date;
Other Application means a software application owned or developed by you or a third party that interoperates with the SaaS Services;
Permitted Purpose means to verify the identity of an Applicant, solely for your own internal use in a commercial capacity and to the extent necessary to:
(a) satisfy your identity verification or other obligations under applicable law;
(b) prevent fraud as related to, or misuse of, your own goods and services; or
(c) improve the safety or security of your business, operations and services;
Personal Information means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, including by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
Privacy Policy means our privacy policy located at https://www.aplyid.com/privacy-policy;
Professional Services means the services (if any) identified as such and described in the Order Form;
Renewal Term has the meaning given in clause 2.2;
SaaS Services means the services, applications, tools (including Customised Applications) and data we make available to you on a software-as-a-service basis, as described in more detail in the Order Form;
Services means any services we provide to you under the Agreement and includes the SaaS Services, Professional Services, Support Services and Third Party Services;
Support Services means the services (if any) identified as such and described in the Order Form;
Third Party Services has the meaning given in clause 15.1;
Transaction means, for the purposes of calculating the Fees, a single request initiated via, or unit of, the SaaS Services (as may be further described in Schedule 1);
Virus means any thing or device (including any software, code, file or program) which may prevent, impair or otherwise adversely affect (a) the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; (b) access to or the operation of any program or data, including the reliability of any program or data; or (c) the user experience, in each case including worms, trojan horses, viruses and other similar things or devices;
Website means our website at www.aplyid.com, or any other URL address for our website that we notify you of;
Your Branding means your name, trade mark registrations and applications and other marks and logos (if any) that you make available to us to incorporate into a Customised Application;
Your Data means any data (including Personal Information) provided to us by you or your Authorised Users for the purpose of using, or facilitating use of, the Services. Your Data includes Applicant Data.
1.2
In the Agreement, unless the context requires otherwise:
1.3
If there is a conflict between any terms of the Agreement, the following order of priority will apply to resolve the conflict (unless the Agreement explicitly says otherwise):
2.1
The Agreement will commence on the Effective Date and will continue for the Initial Subscription Term unless terminated earlier in accordance with its terms.
2.2
The Agreement will automatically renew for further periods equivalent to the Initial Subscription Term (each a “Renewal Term”) upon expiry of the Initial Subscription Term or relevant Renewal Term, unless either party gives written notice to the other party, no less than 60 days before the end of the Initial Subscription Term or relevant Renewal Term, to terminate the Agreement at the end of the Initial Subscription Term or relevant Renewal Term.
3.1
We grant you a non-exclusive, non-transferable right to access and use the SaaS Services and the relevant Documentation during the term of this Agreement solely for the Permitted Purpose.
3.2
We may extend the licence in clause 3.1 to one or more of your Affiliates, only to the extent this is expressly agreed in the Order Form.
3.3
Without limiting any of your other obligations under this Agreement:
3.4
You acknowledge that we regularly upgrade and update the SaaS Services. We will provide you with reasonable notice of any such changes if we consider this is necessary. You agree to be responsible for the costs of implementing any upgrades required in your technology environment to ensure that you can access the upgraded or updated SaaS Services.
3.5
You will:
3.6
You will not access, store, distribute or transmit any Viruses, and we can, without liability and without limiting our other rights and remedies, disable your (and your Authorised Users’) access to the SaaS Services if you are in breach of this clause.
3.7
You will not:
3.8
You will use all reasonable efforts to prevent any unauthorised access to, or use of, the Services or Documentation and promptly notify us of any such access or use
4.1
The SaaS Services may include functionality or features which use or integrate with Other Applications, as may be specified in the Order Form. To use such functionality or features, you may need to obtain access to Other Applications from their providers, and to grant us access to your account(s) on those Other Applications. We cannot guarantee the continued availability of Other Applications (or the functionality or features which utilise them) and we can stop providing them at any time without liability to you.
4.2
You must:
4.3
Any use by you of Other Applications, and any exchange of data between you and the provider of any Other Application is a matter solely between you and the applicable provider and we do not have any liability for, or warrant or support, Other Applications or their providers.
5.1
We will:
6.1
If you, or any Authorised User or Applicant, provide us with Personal Information, then our Privacy Policy applies. The Privacy Policy forms part of the Agreement.
6.2
You agree that you have sole responsibility for: (a) the legality, reliability, integrity, accuracy and quality of Your Data and (b) how you obtain Your Data.
6.3
Each of us will take appropriate technical, physical and organisational measures and safeguards against unauthorised or unlawful processing of Your Data or its accidental loss, destruction or damage and we will, as part of these measures, use reasonable efforts to back-up Your Data. You agree that if there is any loss or damage to Your Data, your sole and exclusive remedy will be for us to use all reasonable efforts to restore such lost or damaged data from the latest back-up of Your Data maintained by us. We will not be responsible for any loss, destruction, alteration or disclosure of Your Data caused by any third party or your failure to comply with this clause 6.3.
6.4
You agree, and will procure that your Authorised Users agree, that we can store, process and use Your Data for the purpose of:
6.5
We may share Your Data with third parties (including Data Sources and providers of Third Party Services) to perform services on our behalf. Some of these third parties may be located outside Australia. We will ensure that they agree to use Personal Information only as required to perform their functions (and not for any other purpose) and in accordance with the Australian Privacy Principles, or that they are subject to a law or binding scheme that has the effect of protecting the information in a way that, overall, is at least substantially similar to the way in which the Australian Privacy Principles protect the information, and to process the Personal Information in accordance with Data Protection Legislation.
6.6
Except to the extent we have obtained direct authorisation from an Applicant to process their Personal Information, you are solely responsible for obtaining from Applicants all necessary consents with respect to Applicant Data. Those consents must comply with all applicable Data Protection Legislation and be sufficient to authorise us to perform the Services in accordance with the Agreement. You warrant that you will obtain all necessary consents from each Applicant prior to using the Services in relation to that Applicant.
6.7
You must keep a record of all consents referred to in clause 6.6 above and, within 5 Business Days of a request by us, provide us with a copy of such consents. You agree that we may share evidence of such consents with a Data Source
6.8
Our rights under clauses 6.4, 6.5, 6.6 and 6.7 apply notwithstanding any other terms of, and survive termination or expiry of, the Agreement.
6.9
We may from time to time require you to use specific consent wording for the purposes of clause 6.6 and withhold access to one or more Databases until we are satisfied that you are using such specific wording.
6.10
If an Applicant does not consent to having their identity verified by us (or withdraws their prior consent), then we are not obligated to perform any Services in respect of that Applicant and you are solely responsible for providing an alternative means of verification for that Applicant.
6.11
You agree that we can allow any Other Application and its provider to access Your Data as required for the interoperation or integration of that Other Application with the SaaS Services. We are not responsible for any disclosure, modification or loss of Your Data caused by any Other Application or its provider.
6.12
You agree that:
7.1
You will:
8.1
You will pay the Fees to us in accordance with this clause 8, except to the extent otherwise agreed by us in writing.
8.2
Unless otherwise specified in Schedule 1, any fixed Fees will be payable in advance and all other Fees will be payable in arrears.
8.3
On or about the first day of each month, we will issue a valid tax invoice to you for:
Unless otherwise specified by us, each invoice will be payable by the 20th of the month in which the invoice is sent. Payment details will be specified on the invoice.
8.4
If you fail to pay any invoice then without affecting any of our other rights and remedies:
8.5
All amounts referred to in the Agreement are stated in Australian Dollars and are exclusive of GST or other value added tax (if any).
8.6
You are responsible for paying all taxes associated with your purchases under the Agreement (other than taxes assessed against us based on our income). If you are required by law to deduct or withhold taxes or charges from the amounts due to us under the Agreement, you will ensure that the amount due to us is increased so that the payment actually made to us equals the amount due to us as if no such taxes or charges had been imposed.
8.7
After the Initial Subscription Term, we may change the Fees at any time by giving you at least 30 days’ prior written notice, provided that we will not increase the Fees more than once in any Renewal Term. If you do not agree to the change in Fees you may terminate the Agreement by giving us at least 15 days’ prior written notice.
9.1
You agree that we or our licensors own all Intellectual Property Rights in the:
together with all modifications, enhancements and other developments (whether or not recommended or suggested by you). Except as expressly provided in the Agreement, you are not granted any Intellectual Property Rights, or any other rights or licences, in respect of the SaaS Services, EIDV Reports, Website, Documentation or APLYiD marks.
9.2
We grant you a non-exclusive, non-transferable right to download and use the EIDV Reports solely for your own use for the Permitted Purpose. You must not share or make available any EIDV Report to any third party except the Applicant to which the EIDV Report relates.
9.3
We confirm that we have all the rights in relation to the Services, Website and Documentation that are necessary to grant all the rights we purport to grant under the Agreement.
9.4
We agree that you own, or are authorised to process, Your Data. You grant to us a non-exclusive right to use Your Data (including to provide Your Data to a Data Source for processing in accordance with the Agreement) to perform our obligations and exercise our rights under the Agreement.
9.5
Where the SaaS Services include a Customised Application:
9.6
You grant us a non-exclusive right to use Your Branding on the Website and our marketing materials to identify you as a customer of APLYiD in accordance with any reasonable guidelines set by you from time to time
10.1
Each party (the “Recipient”) must:
10.2
The obligations of confidentiality in clause 10.1 will not apply to information that:
10.3
Each party will on demand and, in any event, on termination of the Agreement, deliver to the other party all Confidential Information supplied by or obtained from the other party pursuant to the Agreement.
10.4
Notwithstanding any other provisions of this clause 10, we can mention or refer to your name, and identify you as a customer of ours, in any publicity or marketing collateral (including any case studies) and you grant us a continuing right to use your name and logo for such purposes, including after termination of the Agreement.
10.5
This clause 10 will survive termination of the Agreement.
11.1
Each party warrants that it has the power and authority to enter into and perform its obligations under the Agreement.
11.2
We warrant that the SaaS Services:
11.3
If we are in breach of either warranty in clause 11.2 above, we will, at our option, either:
If neither of the options in paragraphs (a) or (b) is commercially feasible, either party may terminate the Agreement by giving written notice to the other party, in which case we will refund to you all Fees pre-paid to us for unused Services. Such correction or substitution constitutes your sole and exclusive remedy for any breach of the warranty in clause 11.2(a).
11.4
We will not be liable for a breach of either warranty in clause 11.2 to the extent any non-conformance or infringement is caused by:
11.5
Except as expressly set out in the Agreement, we do not warrant:
11.6
You agree that:
11.7
Except as expressly set out in the Agreement and warranties, conditions, rights or guarantees implied by relevant legislation, including the Australian Competition and Consumer Act 2010 (Cth), the exclusion of which from an agreement would contravene a statute or cause part or all of this clause to be void (“Non-excludable Rights”), the Services, Website and Documentation are provided on an “as is” basis.
11.8
You agree to pay us, on demand, the full amount of any costs, losses, expenses and damages we and our Affiliates incur:
11.9
Except for: (i) your liability under clause 11.8; (ii) a breach by either party of its confidentiality obligations (which is subject to the separate limitation in clause 11.10 below); (iii) a party’s liability for fraud or willful misconduct or breach of any Non-excludable Rights; or (iv) an infringement by either party of the other’s Intellectual Property Rights:
11.10
Each party’s total liability in respect of a breach by that party of its confidentiality obligations under the Agreement will not exceed in aggregate an amount equal to 5 times the Fees actually paid by you in the 12 months immediately prior to the first event giving rise to the breach.
11.11
You agree that no Authorised User can make a claim in relation to the Agreement, provided that where any Authorised User incurs any loss or damage which, if incurred by you, would be recoverable from us, then you can make a claim in relation to such loss or damage on the Authorised User’s behalf.
11.12
For breach of any Non-excludable Rights (other than where by law liability for breach of Non-excludable Rights cannot be limited), our liability is limited, at our option to, where the breach relates to goods, repairing or replacing those goods, or paying the cost to have those goods repaired or replaced, and where the breach relates to services, supplying those services again, or paying the cost to have those services supplied again.
12.1
If you register for a free trial on the Website, we will make some or all of the SaaS Services available to you on a trial basis and free of charge (“Free Services”) until the earlier of: (a) the end of the free trial period for which you registered to use the Free Services; and (b) the start date of any Services you have purchased under an executed Order Form. Free Services are provided on an as is basis, and, despite any other provision in these Terms, all liability, conditions, warranties and guarantees in relation to the Free Services (whether express or implied) are excluded by us to the maximum extent permitted by law. Nothing in these Terms requires: (c) you, on termination of the Free Services, to acquire the right to access and use any Service on a paid basis; or (d) us, on termination of the Free Services, to provide you with access and use of any Service, in each case unless you purchase the right to access and use Services under an Order Form. Except as set out in this clause 12.1, these Terms apply to your access and use of the Free Services.
13.1
Unless otherwise agreed in the Order Form:
13.2
Either party can terminate the Agreement immediately at any time on notice to the other party if the other party:
If we terminate the Agreement under this clause 13.2 or you terminate the Agreement under clause 13.1 you will not be entitled to any refund of the Fees and any Fees owed to us under the Agreement will become immediately due and payable.
13.3
Either party can terminate the Agreement if any other agreement between the parties (the “Linked Agreement”) has been terminated in accordance with the terms of the Linked Agreement, and the termination of the Linked Agreement has a material adverse impact on either party’s ability to perform the Agreement. Except where the Linked Agreement is terminated for your breach, we will pay to you a pro-rated refund of any pre-paid fixed Fees.
13.4
On termination or expiry of the Agreement for any reason:
13.5
Termination of this Agreement will not affect the provisions of this Agreement which are intended to continue, or should reasonably continue, after termination (whether expressly stated or not).
14.1
We can sub-contract any of our obligations under the Agreement without your consent.
14.2
If we use a sub-contractor, we are not relieved of any of our liabilities or obligations under the Agreement.
15.1
We may make available to you, or facilitate your purchase of, the services of a third party who has authorised us to sell or make available to you such services (“Third Party Services”).
15.2
Where the Services include any Third Party Service(s), you agree:
16.1
If a dispute occurs relating to the Agreement (“Dispute”), a party may not commence any legal proceedings relating to the Dispute unless it has complied with this clause, except where the party seeks urgent interlocutory relief.
16.2
A party claiming the Dispute has arisen must give written notice to the other party specifying the nature of the Dispute.
16.3
On receipt of that notice, the parties will use all reasonable efforts to resolve the Dispute by discussion, consultation, negotiation or other informal means.
16.4
If the Dispute is not resolved within 15 Business Days of the notice being given pursuant to clause 16.2 (or within any further period agreed in writing by the parties), either party may commence court proceedings.
17.1
Neither party will have any liability under the Agreement for any delay or failure to perform its obligations if the delay or failure is caused by any event beyond that party’s reasonable control and the delay or failure could not have been prevented by following Good Industry Practice (“Unavoidable Event”). If an Unavoidable Event happens, the affected party must promptly give written notice of the facts and circumstances of the Unavoidable Event to the other party and use its best efforts to mitigate any effects.
18.1
The Agreement constitutes the entire agreement between you and us about its subject matter and The Agreement constitutes the entire agreement between you and us about its subject matter and replaces any previous understandings or agreements about that subject matter. The parties acknowledge that the Agreement comprises only the applicable Order Form and these Terms (including any other document expressly incorporated by reference in the applicable Order Form or these Terms). Each party acknowledges that in entering into this Agreement it has not relied on any oral or written statements, collateral or other warranties, assurances, undertakings, or representations that were made by or on behalf of the other party in relation to the subject matter of this Agreement at any time before its signature (together, "Pre-Contractual Statements"), other than those that are set out expressly in this Agreement. To the extent permitted by law, each party waives all rights and remedies which might otherwise be available to it in relation to Pre-Contractual Statements. For the avoidance of doubt, any additional, conflicting or inconsistent terms (whether contained in requests for proposal, sales presentations, purchase orders or any other document) are expressly excluded, and neither party will be entitled to rely on, or have any remedies in respect of, any statement or representation that is not set out in the Agreement.
18.2
The Agreement may not be amended or varied except by agreement in writing signed by the parties.
18.3
The Agreement will not be deemed to create a partnership, joint venture or (other than where expressly agreed otherwise) agency relationship of any kind between the parties.
18.4
If any part or provision of the Agreement is judged invalid or unenforceable in a jurisdiction it is severed for that jurisdiction and the remainder of the Agreement will continue to operate.
18.5
A provision or a right under the Agreement may not be waived except in writing signed by the party granting the waiver.
18.6
A party can exercise a right, power or remedy under the Agreement at its discretion, and separately or concurrently with another right, power or remedy. A single or partial exercise of a right, power or remedy by a party under the Agreement does not prevent a further exercise of that (or any other) right, power or remedy.
18.7
You will not assign, transfer or otherwise deal with the Agreement, or any of your rights or obligations under the Agreement, whether in whole or in part, without our prior written consent.
18.8
Notices and other communications under the Agreement are to be given in writing by email, personal delivery or by post and must be:
18.9
A notice or communication in relation to the Agreement will be deemed to be received:
18.10
The Agreement may be executed in any number of counterparts (including any scanned PDF counterpart), each of which will be deemed an original, but all of which together will constitute the same instrument. No counterpart will be effective until each party has executed at least one counterpart.
18.11
The Agreement (including any dispute or claim relating to non-contractual obligations) will be governed by and interpreted in accordance with the laws of the State of New South Wales, Australia. If you wish to bring any claim or other action against us in connection with the Agreement then you must bring that claim or other action against us in New South Wales.
These terms of service (“Terms”) govern the purchasing entity’s (“Customer”, "your" and “you”) access to and use of certain Services of Aply UK Limited (company number 13510349) (“APLYiD”, “we”, “our”, or “us”). The particular Service(s) which we will make available to you will be specified in the ordering document that is signed by you and us and which references these Terms (“Order Form”). Each Order Form is subject to, and governed by, these Terms. Together, these Terms and the applicable Order Form constitutes the entire “Agreement”. The Agreement is entered into between APLYiD and the Customer with effect from the Effective Date stated in the Order Form.
1.1
In the Agreement, unless the context requires otherwise:
Affiliate means any entity that controls, is controlled by, or is under common control with, a party;
AML Legislation means any applicable anti-money laundering legislation, regulations and industry guidance, including the Proceeds of Crime Act 2002, Terrorism Act 2000 and the Money Laundering, Terrorist Financing and Transfer of Funds 2017 and associated regulations , in each case as may be amended or replaced from time to time;
APLYiD Marks means our name, logos and other trade marks that are displayed on the Services;
Applicant means a person (whether a customer, prospective customer, or otherwise) whose identity you wish to verify using the SaaS Services;
Applicant Data means any data (including Personal Information) collected by you from, or provided directly to us by, an Applicant for the purpose of verifying their identity via the SaaS Services;
Authorised User means any Affiliate (only where permitted under clause 3.2), employee, officer or agent of yours who you authorise to access and use the SaaS Services or Documentation in accordance with the Agreement;
Business Day means a day other than a Saturday, Sunday or public holiday in the United Kingdom;
Confidential Information means any information (in whatever form) about or belonging to a party that:
(a) is by its nature confidential;
(b) the other party knows or should know is confidential; or
(c) is expressly identified as confidential,
and is disclosed to, or obtained by, the other party in connection with the Agreement;
Customised Application means an onboarding web form, EIDV application or other Service provided by us that is customised to include Your Branding (and any other content specified by you), in accordance with clause 9.5;
Database means the database of a Data Source that we use to retrieve data from, or confirm data with, for the purpose of providing the Services;
Data Processing Addendum means any data processing addendum agreed between the parties for the purposes of the Agreement;
Data Protection Legislation means all applicable laws and regulations relating to data protection and privacy in any jurisdiction in which our or your obligations are performed or data is being processed, stored or used in connection with the Agreement, including the GDPR and the UK GDPR in particular;
Data Source means a supplier to us of data that is used for providing the Services;
Documentation means the documentation (if any) made available to you by us, which sets out a description of, and the user instructions for, the SaaS Services;
Effective Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the date the Agreement is signed by both parties;
EIDV means electronic identity verification;
EIDV Report means the report that is generated and made available to you when you use the SaaS Services;
Fees means the fees payable by you for the Services, as set out in the Order Form or as otherwise agreed between the parties in writing;
Go-Live Date means (a) the date specified as such in the Order Form; or (b) if no date is specified in the Order Form, the Effective Date;
Good Industry Practice means exercising the skill, diligence and care expected of a skilled and experienced person in the same or similar circumstances;
Intellectual Property Rights means any patent, trade mark, service mark, copyright, moral right, right in a design, right in databases or other sui generis right, know-how and any other intellectual property rights, whether registered, in the course of being registered or unregistered and any analogous rights worldwide;
Initial Subscription Term means (a) the period specified as such in the Order Form; or (b) if no period is specified in the Order Form, 12 months from the Go-Live Date;
Other Application means a software application owned or developed by you or a third party that interoperates with the SaaS Services;
Permitted Purpose means to verify the identity of an Applicant, solely for your own internal use in a commercial capacity and to the extent necessary to:
(a) satisfy your identity verification or other obligations under applicable law;
(b) prevent fraud as related to, or misuse of, your own goods and services; or
(c) improve the safety or security of your business, operations and services;
Personal Information means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, including by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Information also includes personal data as defined in the General Data Protection Regulation (EU) 2016/679, hereinafter referred to as the “GDPR”;
Privacy Policy means our privacy policy located at https://www.aplyid.com/privacy-policy;
Professional Services means the services (if any) identified as such and described in the Order Form;
Renewal Term has the meaning given in clause 2.2;
SaaS Services means the services, applications, tools (including Customised Applications) and data we make available to you on a software-as-a-service basis, as described in more detail in the Order Form;
Services means any services we provide to you under the Agreement and includes the SaaS Services, Professional Services, Support Services and Third Party Services;
Support Services means the services (if any) identified as such and described in the Order Form;
Third Party Services has the meaning given in clause 15.1;
Transaction means, for the purposes of calculating the Fees, a single request initiated via, or unit of, the SaaS Services (as may be further described in Schedule 1);
UK GDPR means the UK Data Protection Act 2018, the EU General Data Protection Regulation 2016/679, as amended by Schedule 1 of the Data Protection, Privacy and Electronic Communications (Amendments, etc.) (EU Exit) Regulations 2019;
Virus means any thing or device (including any software, code, file or program) which may prevent, impair or otherwise adversely affect (a) the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; (b) access to or the operation of any program or data, including the reliability of any program or data; or (c) the user experience, in each case including worms, trojan horses, viruses and other similar things or devices;
Website means our website at www.aplyid.com, or any other URL address for our website that we notify you of;
Your Branding means your name, trade mark registrations and applications and other marks and logos (if any) that you make available to us to incorporate into a Customised Application;
Your Data means any data (including Personal Information) provided to us by you or your Authorised Users for the purpose of using, or facilitating use of, the Services. Your Data includes Applicant Data.
1.2
In the Agreement, unless the context requires otherwise:
1.3
If there is a conflict between any terms of the Agreement, the following order of priority will apply to resolve the conflict (unless the Agreement explicitly says otherwise):
2.1
The Agreement will commence on the Effective Date and will continue for the Initial Subscription Term unless terminated earlier in accordance with its terms.
2.2
The Agreement will automatically renew for further periods equivalent to the Initial Subscription Term (eachThe Agreement will automatically renew for further periods equivalent to the Initial Subscription Term (each a “Renewal Term”) upon expiry of the Initial Subscription Term or relevant Renewal Term, unless either party gives written notice to the other party, no less than 60 days before the end of the Initial Subscription Term or relevant Renewal Term, to terminate the Agreement at the end of the Initial Subscription Term or relevant Renewal Term.
3.1
We grant you a non-exclusive, non-transferable right to access and use the SaaS Services and the relevant Documentation during the term of this Agreement solely for the Permitted Purpose.
3.2
We may extend the licence in clause 3.1 to one or more of your Affiliates, only to the extent this is expressly agreed in the Order Form.
3.3
Without limiting any of your other obligations under this Agreement:
3.4
You acknowledge that we regularly upgrade and update the SaaS Services. We will provide you with reasonable notice of any such changes if we consider this is necessary. You agree to be responsible for the costs of implementing any upgrades required in your technology environment to ensure that you can access the upgraded or updated SaaS Services.
3.5
You will:
3.6
You will not access, store, distribute or transmit any Viruses, and we can, without liability and without limiting our other rights and remedies, disable your (and your Authorised Users’) access to the SaaS Services if you are in breach of this clause.
3.7
You will not:
3.8
You will use all reasonable efforts to prevent any unauthorised access to, or use of, the Services or Documentation and promptly notify us of any such access or use.
4.1
The SaaS Services may include functionality or features which use or integrate with Other Applications, as may be specified in the Order Form. To use such functionality or features, you may need to obtain access to Other Applications from their providers, and to grant us access to your account(s) on those Other Applications. We cannot guarantee the continued availability of Other Applications (or the functionality or features which utilise them) and we can stop providing them at any time without liability to you.
4.2
You must:
4.3
Any use by you of Other Applications, and any exchange of data between you and the provider of any Other Application is a matter solely between you and the applicable provider and we do not have any liability for, or warrant or support, Other Applications or their providers.
5.1
We will:
6.1
If you, or any Authorised User or Applicant, provide us with Personal Information, then our Privacy Policy applies. The Privacy Policy forms part of the Agreement.
6.2
You agree that you have sole responsibility for: (a) the legality, reliability, integrity, accuracy and quality of Your Data and (b) how you obtain Your Data.
6.3
Each of us will take appropriate technical, physical and organisational measures and safeguards against unauthorised or unlawful processing of Your Data or its accidental loss, destruction or damage and we will, as part of these measures, use reasonable efforts to back-up Your Data. You agree that if there is any loss or damage to Your Data, your sole and exclusive remedy will be for us to use all reasonable efforts to restore such lost or damaged data from the latest back-up of Your Data maintained by us. We will not be responsible for any loss, destruction, alteration or disclosure of Your Data caused by any third party or your failure to comply with this clause 6.3.
6.4
You agree, and will procure that your Authorised Users agree, that we can store, process and use Your Data for the purpose of:
6.5
We may share Your Data with third parties (including Data Sources and providers of Third Party Services) to perform services on our behalf. Some of these third parties may be located outside the UK. We will ensure that they agree to use Personal Information only as required to perform their functions (and not for any other purpose), and to process the Personal Information in accordance with Data Protection Legislation, in particular the GDPR and/or UK GDPR.
6.6
Except to the extent we have obtained direct authorisation from an Applicant to process their Personal Information, you are solely responsible for obtaining from Applicants all necessary consents with respect to Applicant Data. Those consents must comply with all applicable Data Protection Legislation and be sufficient to authorise us to perform the Services in accordance with the Agreement. You warrant that you will obtain all necessary consents from each Applicant prior to using the Services in relation to that Applicant.
6.7
You must keep a record of all consents referred to in clause 6.6 above and, within 5 Business Days of a request by us, provide us with a copy of such consents. You agree that we may share evidence of such consents with a Data Source
6.8
Our rights under clauses 6.4, 6.5, 6.6 and 6.7 apply notwithstanding any other terms of, and survive termination or expiry of, the Agreement.
6.9
We may from time to time require you to use specific consent wording for the purposes of clause 6.6 and withhold access to one or more Databases until we are satisfied that you are using such specific wording.
6.10
If an Applicant does not consent to having their identity verified by us (or withdraws their prior consent), then we are not obligated to perform any Services in respect of that Applicant and you are solely responsible for providing an alternative means of verification for that Applicant.
6.11
You agree that we can allow any Other Application and its provider to access Your Data as required for the interoperation or integration of that Other Application with the SaaS Services. We are not responsible for any disclosure, modification or loss of Your Data caused by any Other Application or its provider.
6.12
You agree that:
7.1
You will:
8.1
You will pay the Fees to us in accordance with this clause 8, except to the extent otherwise agreed by us in writing.
8.2
Unless otherwise specified in Schedule 1, any fixed Fees will be payable in advance and all other Fees will be payable in arrears.
8.3
On or about the first day of each month, we will issue a valid tax invoice to you for:
Unless otherwise specified by us, each invoice will be payable by the 20th of the month in which the invoice is sent. Payment details will be specified on the invoice.
8.4
If you fail to pay any invoice then without affecting any of our other rights and remedies:
8.5
All amounts referred to in the Agreement are stated in Great British Pounds and are exclusive of GST or other value added tax (if any).
8.6
You are responsible for paying all taxes associated with your purchases under the Agreement (other than taxes assessed against us based on our income). If you are required by law to deduct or withhold taxes or charges from the amounts due to us under the Agreement, you will ensure that the amount due to us is increased so that the payment actually made to us equals the amount due to us as if no such taxes or charges had been imposed.
8.7
After the Initial Subscription Term, we may change the Fees at any time by giving you at least 30 days’ prior written notice, provided that we will not increase the Fees more than once in any Renewal Term. If you do not agree to the change in Fees you may terminate the Agreement by giving us at least 15 days’ prior written notice.
9.1
You agree that we or our licensors own all Intellectual Property Rights in the:
together with all modifications, enhancements and other developments (whether or not recommended or suggested by you). Except as expressly provided in the Agreement, you are not granted any Intellectual Property Rights, or any other rights or licences, in respect of the SaaS Services, EIDV Reports, Website, Documentation or APLYiD marks.
9.2
We grant you a non-exclusive, non-transferable right to download and use the EIDV Reports solely for your own use for the Permitted Purpose. You must not share or make available any EIDV Report to any third party except the Applicant to which the EIDV Report relates.
9.3
We confirm that we have all the rights in relation to the Services, Website and Documentation that are necessary to grant all the rights we purport to grant under the Agreement.
9.4
We agree that you own, or are authorised to process, Your Data. You grant to us a non-exclusive right to use Your Data (including to provide Your Data to a Data Source for processing in accordance with the Agreement) to perform our obligations and exercise our rights under the Agreement.
9.5
Where the SaaS Services include a Customised Application:
9.6
You grant us a non-exclusive right to use Your Branding on the Website and our marketing materials to identify you as a customer of APLYiD in accordance with any reasonable guidelines set by you from time to time
10.1
Each party (the “Recipient”) must:
10.2
The obligations of confidentiality in clause 10.1 will not apply to information that:
10.3
Each party will on demand and, in any event, on termination of the Agreement, deliver to the other party all Confidential Information supplied by or obtained from the other party pursuant to the Agreement.
10.4
Notwithstanding any other provisions of this clause 10, we can mention or refer to your name, and identify you as a customer of ours, in any publicity or marketing collateral (including any case studies) and you grant us a continuing right to use your name and logo for such purposes, including after termination of the Agreement.
10.5
This clause 10 will survive termination of the Agreement.
11.1
Each party warrants that it has the power and authority to enter into and perform its obligations under the Agreement.
11.2
We warrant that the SaaS Services:
11.3
If we are in breach of either warranty in clause 11.2 above, we will, at our option, either:
If neither of the options in paragraphs (a) or (b) is commercially feasible, either party may terminate the Agreement by giving written notice to the other party, in which case we will refund to you all Fees pre-paid to us for unused Services. Such correction or substitution constitutes your sole and exclusive remedy for any breach of the warranty in clause 11.2(a).
11.4
We will not be liable for a breach of either warranty in clause 11.2 to the extent any non-conformance or infringement is caused by:
11.5
Except as expressly set out in the Agreement, we do not warrant:
11.6
You agree that:
11.7
Except as expressly set out in the Agreement and warranties, conditions, rights or guarantees implied by relevant legislation, including the Australian Competition and Consumer Act 2010 (Cth), the exclusion of which from an agreement would contravene a statute or cause part or all of this clause to be void (“Non-excludable Rights”), the Services, Website and Documentation are provided on an “as is” basis.
11.8
You agree to pay us, on demand, the full amount of any costs, losses, expenses and damages we and our Affiliates incur:
11.9
Except for: (i) your liability under clause 11.8; (ii) a breach by either party of its confidentiality obligations (which is subject to the separate limitation in clause 11.10 below); (iii) a party’s liability for fraud or willful misconduct or breach of any Non-excludable Rights; or (iv) an infringement by either party of the other’s Intellectual Property Rights:
11.10
Each party’s total liability in respect of a breach by that party of its confidentiality obligations under the Agreement will not exceed in aggregate an amount equal to 5 times the Fees actually paid by you in the 12 months immediately prior to the first event giving rise to the breach.
11.11
You agree that no Authorised User can make a claim in relation to the Agreement, provided that where any Authorised User incurs any loss or damage which, if incurred by you, would be recoverable from us, then you can make a claim in relation to such loss or damage on the Authorised User’s behalf.
11.12
For breach of any Non-excludable Rights (other than where by law liability for breach of Non-excludable Rights cannot be limited), our liability is limited, at our option to, where the breach relates to goods, repairing or replacing those goods, or paying the cost to have those goods repaired or replaced, and where the breach relates to services, supplying those services again, or paying the cost to have those services supplied again.
12.1
If you register for a free trial on the Website, we will make some or all of the SaaS Services available to you on a trial basis and free of charge (“Free Services”) until the earlier of: (a) the end of the free trial period for which you registered to use the Free Services; and (b) the start date of any Services you have purchased under an executed Order Form. Free Services are provided on an as is basis, and, despite any other provision in these Terms, all liability, conditions, warranties and guarantees in relation to the Free Services (whether express or implied) are excluded by us to the maximum extent permitted by law. Nothing in these Terms requires: (c) you, on termination of the Free Services, to acquire the right to access and use any Service on a paid basis; or (d) us, on termination of the Free Services, to provide you with access and use of any Service, in each case unless you purchase the right to access and use Services under an Order Form. Except as set out in this clause 12.1, these Terms apply to your access and use of the Free Services.
13.1
Unless otherwise agreed in the Order Form:
13.2
Either party can terminate the Agreement immediately at any time on notice to the other party if the other party:
If we terminate the Agreement under this clause 13.2 or you terminate the Agreement under clause 13.1 you will not be entitled to any refund of the Fees and any Fees owed to us under the Agreement will become immediately due and payable.
13.3
Either party can terminate the Agreement if any other agreement between the parties (the “Linked Agreement”) has been terminated in accordance with the terms of the Linked Agreement, and the termination of the Linked Agreement has a material adverse impact on either party’s ability to perform the Agreement. Except where the Linked Agreement is terminated for your breach, we will pay to you a pro-rated refund of any pre-paid fixed Fees.
13.4
On termination or expiry of the Agreement for any reason:
13.5
Termination of this Agreement will not affect the provisions of this Agreement which are intended to continue, or should reasonably continue, after termination (whether expressly stated or not).
14.1
We can sub-contract any of our obligations under the Agreement without your consent.
14.2
If we use a sub-contractor, we are not relieved of any of our liabilities or obligations under the Agreement.
15.1
We may make available to you, or facilitate your purchase of, the services of a third party who has authorised us to sell or make available to you such services (“Third Party Services”).
15.2
Where the Services include any Third Party Service(s), you agree:
16.1
If a dispute occurs relating to the Agreement (“Dispute”), a party may not commence any legal proceedings relating to the Dispute unless it has complied with this clause, except where the party seeks urgent interlocutory relief.
16.2
A party claiming the Dispute has arisen must give written notice to the other party specifying the nature of the Dispute.
16.3
On receipt of that notice, the parties will use all reasonable efforts to resolve the Dispute by discussion, consultation, negotiation or other informal means.
16.4
If the Dispute is not resolved within 15 Business Days of the notice being given pursuant to clause 16.2 (or within any further period agreed in writing by the parties), either party may commence court proceedings.
17.1
Neither party will have any liability under the Agreement for any delay or failure to perform its obligations if the delay or failure is caused by any event beyond that party’s reasonable control and the delay or failure could not have been prevented by following Good Industry Practice (“Unavoidable Event”). If an Unavoidable Event happens, the affected party must promptly give written notice of the facts and circumstances of the Unavoidable Event to the other party and use its best efforts to mitigate any effects.
18.1
The Agreement constitutes the entire agreement between you and us about its subject matter and The Agreement constitutes the entire agreement between you and us about its subject matter and replaces any previous understandings or agreements about that subject matter. The parties acknowledge that the Agreement comprises only the applicable Order Form and these Terms (including any other document expressly incorporated by reference in the applicable Order Form or these Terms). Each party acknowledges that in entering into this Agreement it has not relied on any oral or written statements, collateral or other warranties, assurances, undertakings, or representations that were made by or on behalf of the other party in relation to the subject matter of this Agreement at any time before its signature (together, "Pre-Contractual Statements"), other than those that are set out expressly in this Agreement. To the extent permitted by law, each party waives all rights and remedies which might otherwise be available to it in relation to Pre-Contractual Statements. For the avoidance of doubt, any additional, conflicting or inconsistent terms (whether contained in requests for proposal, sales presentations, purchase orders or any other document) are expressly excluded, and neither party will be entitled to rely on, or have any remedies in respect of, any statement or representation that is not set out in the Agreement.
18.2
The Agreement may not be amended or varied except by agreement in writing signed by the parties.
18.3
The Agreement will not be deemed to create a partnership, joint venture or (other than where expressly agreed otherwise) agency relationship of any kind between the parties.
18.4
If any part or provision of the Agreement is judged invalid or unenforceable in a jurisdiction it is severed for that jurisdiction and the remainder of the Agreement will continue to operate.
18.5
A provision or a right under the Agreement may not be waived except in writing signed by the party granting the waiver.
18.6
A party can exercise a right, power or remedy under the Agreement at its discretion, and separately or concurrently with another right, power or remedy. A single or partial exercise of a right, power or remedy by a party under the Agreement does not prevent a further exercise of that (or any other) right, power or remedy.
18.7
You will not assign, transfer or otherwise deal with the Agreement, or any of your rights or obligations under the Agreement, whether in whole or in part, without our prior written consent.
18.8
Notices and other communications under the Agreement are to be given in writing by email, personal delivery or by post and must be:
18.9
A notice or communication in relation to the Agreement will be deemed to be received:
18.10
The Agreement may be executed in any number of counterparts (including any scanned PDF counterpart), each of which will be deemed an original, but all of which together will constitute the same instrument. No counterpart will be effective until each party has executed at least one counterpart.
18.11
The Agreement may be executed in any number of counterparts (including any scanned PDF counterpart), each of which will be deemed an original, but all of which together will constitute the same instrument. No counterpart will be effective until each party has executed at least one counterpart.
The Agreement (including any dispute or claim relating to non-contractual obligations) will be governed by and interpreted in accordance with the laws of England. If you wish to bring any claim or other action against us in connection with the Agreement then you must bring that claim or other action against us in the courts of England and Wales.